Assertive or Aggressive? Assertiveness Skills for Executives, Managers, Supervisors and HR Professionals

This program is designed to highlight the need to demonstrate assertive behavior and how it impacts overall performance.  You will learn to interact more effectively with people and manage your relationship with others with greater confidence and authority.

Being assertive means communicating your needs, wants and opinion to others in a direct and tactful manner, while at the same time receptive to their needs and without being confrontational or aggressive.

You cannot manage effectively if you feel uncomfortable saying ‘NO’ to your employees and are afraid to influence upwards and shy away from conflicts.  Participants will learn to:

• Take charge in their jobs
• Handle conflicts with strength and decisiveness
• Get tasks accomplished while maintaining effective relationships
• Make requests and refuse others
• Negotiate diplomatically
• Influence others without being coercive or manipulative

Assertiveness isn’t an option for success-minded managers – it’s a must-have skill.

Assertiveness Skills for Executives, Managers, HR professionals and Supervisors is a powerful webinar designed to provide you with the communication essentials you need to manage with greater confidence and authority. Through interactive exercises, insightful discussions, and activities, you’ll master people skills and assertive communication techniques guaranteed to give you an edge when you deal with people, problems, and situations that once caused you stress.

In just 60 minutes training, you’ll find out how to give criticism that motivates improved performance, how to get the results you expect from employees, and how to implement unpopular policies without losing staff loyalty. You’ll learn how to negotiate better, so you’ll be able to win time, resources, and the backing of upper management for your department. Plus, this webinar will give you dozens of problem-solving techniques for handling interdepartmental conflicts with tact so that you can reach compromises that are “win-win” solutions for everyone involved. You’ll also build solid strategies for protecting your authority as a manager – without making enemies along the way.

Assertive or Aggressive? Assertiveness Skills for Executives,Managers, Supervisors and HR Professionals - Enroll today and draw on some of the best ideas and methods available for more assertive, proactive management.